Video Request Use this form to request a technician to download video from your recording device. Please provide us with as must information as possible. Should you have any questions, please contact us at (845) 418-3577. Account InformationAccount Name*We will use this to locate the documentation for your recording device.Address Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Contact InformationRequester's Name* First Last Requester's Phone*Requester's Email* Event InformationDate of Event* Please provide us the date of the event.Start Time* : HH MM AM PM Please provide us with the start time of the event.End Time* : HH MM AM PM Please provide us with the end time of the event.Description of Event*Please provide us with a description of the event so we can locate it on the recording device. Example : Make, Model, and Color of Vehicle, Description of Person, Object Missing, etc. Terms* Accept Video acquisition typically takes 24-hours from the time of the submission. We will need access to your NVR via network, or in person. Should we need to send a technician, there is a trip charge associated with that. All video will be uploaded to Google Drive and will be available for 30-days. After 30-days all video will be destroyed. If you are working with a law enforcement agency please provide us with the contact information of the investigator so we can contact them directly.